Support
Quick guides to build, publish, and monetize your hub.
Getting started
Create your Omnicard page
Account, username, first publish.
Page
Goal & main block
Main block based on your activity.
- In your dashboard, choose your page goal (links, bookings, community, sales…).
- The main block shows at the top of your public page, before your links.
- Examples: booking button, contact options, a highlighted primary link, etc.
Links
Social networks & custom links
Add Instagram, TikTok, YouTube, website, and more.
- In Links, pick a platform, enter your handle, then add the link.
- The logo and destination address are generated automatically.
- You can also add a custom URL when you need it.
- Reorder links anytime: your public page updates accordingly.
Monetization
💰 How to receive your first payments and tips
Enable tips and start getting paid directly from your page.
- Connect payments in the Monetization section.
- Add a Tips block, then set suggested amounts and enable the custom amount option.
- Once payments are active, tips are visible on your public page.
- Funds reach the bank account you linked during setup.
Monetization
💰 If you can’t enable payments
Three quick checks before you try again.
- Check that your site address in settings is correct (https://yourdomain.com, no trailing slash).
- During testing, use your payment account’s test mode.
- If the browser shows an invalid URL message, fix your public site address and try again.
Analytics
Audience & privacy
Views, clicks, and audience.
- In Analytics, you track page views and clicks per link.
- Premium adds deeper audience insights (country, device, source, language).
- Use the data to reorder links and improve conversion.
Conversion
🤖 Set up your virtual assistant to answer fans
Handle common questions automatically, even when you’re offline.
- In FAQ Assistant (Premium), enable the bubble and set a welcome message.
- Add your Q&As: they appear as clickable buttons on your public page.
- You can organize FAQs into menus and sub-questions (2 levels).
Account
Change username
Every 30 days, signup rules.
- Account & billing → username section.
- One change every 30 days, same rules as signup (unique, format).
- Your old URL stops working after the change.
Account
Premium subscription
Upgrade, billing, cancellation.
- From Account & billing, upgrade to unlock tips, newsletter, FAQ assistant, and a page without Omnicard branding.
- Billing and cancellation are managed from the billing portal in that section.
Conversion
Social proof & visit message
Preset or custom wording.